Frequently Asked Questions

Everything you need to know about our premium felt products and services.

What types of felt do you offer for home decor?

We specialize in a variety of high-quality materials, ranging from 100% industrial wool felt to synthetic polyester blends and decorative adhesive-backed felt sheets.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for urgent home projects.

Can I request custom dimensions for felt rugs or padding?

Yes, we offer custom cutting services for many of our products. Please contact our support team with your specific measurements for a personalized quote.

What is your return policy for cut-to-size items?

While we accept returns on standard stocked items within 30 days, please note that custom-cut felt and clearance items are final sale and cannot be returned.

How do I clean and maintain my wool felt products?

For best results, we recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing or drying wool felt, as it may cause shrinkage or pilling.

Do you offer wholesale pricing for interior designers?

We do offer bulk discounts and trade accounts for industry professionals. Please submit an application through our wholesale portal to view tiered pricing.